Have you ever wondered how some people have an effortless ability to capture anyone’s attention? They seem to effortlessly engage with others without even trying. The secret to their success lies in their ability to establish rapport.
Rapport is the process of eliciting and holding the unconscious attention of another person or group of people with the goal of facilitating communication. It occurs spontaneously when someone is interested in someone else, or in something they are doing or saying. It is the process of eliciting and holding the unconscious attention of another person or group of people with the goal of facilitating communication.
Rapport is an essential component of successful communication, particularly when there is an outcome that needs to be achieved. It is not about likability or being liked but about establishing a connection that enables communication to flow seamlessly.
According to Chris and Jules Collingwood, the co-creators of the first postgraduate qualification in NLP, rapport is essential to the success of any communication that has an outcome. In other words, it is necessary to achieve the desired outcome of any communication. So, how do you create rapport?
There are various methods of building rapport, and some of the most common ones are physiological, verbal, and nonverbal. Physiological rapport involves matching someone’s posture, breathing, and gestures. Verbal rapport, referred to as pacing, involves making statements that match a person’s ongoing experience, while non-verbal rapport involves matching the tempo and volume of someone’s voice.
John Grinder, another co-creator of NLP, has identified rapport as the first of three essential elements for creating change in someone’s perception, and thus, influencing them. This highlights the critical role that rapport plays in successful communication.
Exceptionally effective communicators understand the importance of rapport and strive to create it in all of their interactions. As co-creator of Dr. John Grinder has said, “attention is the currency of relationships,” and creating rapport is essential for capturing and maintaining that attention. By understanding the techniques and principles of rapport, you can increase your effectiveness as a communicator and achieve better outcomes in your interactions with others.
In summary, the art of creating rapport is a critical component of successful communication. By understanding the techniques and principles of rapport, you can increase your effectiveness as a communicator and achieve better outcomes in your interactions with others. Remember, if you want to succeed in communication, you need to prioritise creating and maintaining rapport.
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